Jira - Access permission per user


I'm new in Jira. My question related to count of licenses allocation 

I'm using Active Directory to manage my users/group and upload them in Jira.

What I'm trying to understand is if I can use single license for LDAP group that holds count of users or each user in this LDAP group holds license ?

Is it bound to Jira app configuration? If does, how do I control it? 

Also, is user subscription in Jira related to time interval? I.e., if user that have license didn't logged-in for period of time, license remove from this user?

I hope I make myself clear :) 

10x in advance 


1 answer

1 accepted

This widget could not be displayed.
Alexey Matveev Community Champion Nov 28, 2017


Users are licensed if they are granted certain groups. By default there are the following groups for each application:


That is why if a user from Active Directory is granted one of the groups in the reference above the user will take a license. In order to free a license you need remove a user from a certain group. If a user is not granted any group, then the user does not take a license. Licenses are not removed if a user has not logged in for some time. 

Tnx @Alexey Matveev for the input

I guess that I cannot perform ATM what I'm wishing for :|

No, the licence model is simple - you allow for X users, and name them by putting them in a group.  The people in the group count towards your licence.

Tnx @Nic Brough [Adaptavist]

So, nothing I can do to avoid license for each user

No, that's what you are paying the licence for.  Users.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

172 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you