I have a JIRA Project that uses the standard JIRA workflow. This comes with two states "Resolved" and "Closed" and they want me to make that just one state. Here was my plan of action:
Unfortunately, when I go into bulk operations for the first bullet the only available transition is to move from Resolved to Reopened? Which clearly is not what I want.
Am I going about this operation correctly? Can anyone help me with this?
Thanks so much,
> Is that the best way to not have both resolved and closed?
Well you could also create a copy of that workflow, in that copy remove the resolved status and then replace the old workflow with the new one. JIRA will ask you how to map the missing resolved status to the new workflow.
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