JIRA not loading, technical issue

Hi,

I cannot access JIRA. This is a critical issue.

A message appears stating that "We had some technical problems during your last operation. We deeply apologise for that :("

1 answer

0 votes

There's not enough information to help you really. What does your log file say? What exactly does "I cannot access JIRA" mean? i.e. what are you seeing?

What did you do to create this problem? Just try to log in? When did it start happening? Have you tried restarting JIRA?

For what it's worth, I have seen a similar message thrown by a plugin, and disabling it fixed it, but I can't remember which one it was and it could be a complete red-herring.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot