JIRA CSV Importer - Import Bulleted List Into the Description

[Kelly Beard]

I have a project that I am importing into JIRA.  I am using the CSV importer.

Most of the issues have a bullted list in the description.  I am using the wiki renderer for the Description field but the bullets appear as "*"  If I copy the field after the import it renders correctly as a bullted list.

Here is a snippet of the data in the field:

Done when:\\
* New page named 'List' is created\\
* Select attributes of item are displayed:\\

Any trick to make this appear as a list when going through the CSV Importer?

[Kelly Beard · Accepted solution]

If anyone comes across this same error.

It was resolved by the following:

When you are importing the CSV the third screen of the import process is titled "Map fields".

On this page you map the CSV field to the JIRA field, and there is additionally a checkbox for Map field value.

The checkbox should not be checked for the fields that are having the issue. With this unchecked we are able to import your csv file and have proper formatting of the lists.

[Kishore Nair]

Thanks so much for this post. Saved us a bunch of work.

[Sachin Aralikatti]

Perfect. Worked for me as well. Saved a load of manual effort. Thanks.

Although I do not understand yet the entire purpose and functional use of those checkboxes!!!

[Mitchell Evans]

Does this also work for things like bolding/italicizing/underlining text (e.g., *example 1* should display in bold font) ? 

[Jayesh Vaishnav]

you saved my time :)

[Harish Gunturu]

Kelly, Thanks so much!!

[Constanze Schmidt]

Awesome, Kelly!!!  Made my day :-). You should get an award for this...

[David Leach]

I recommend that you add this clarification/answer to your actual documents. 

Not sure if there is a better place but while search in how to do csv import I found this link to your docs:

https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Didn't have this bit in it. Would be hugely useful to keep all this information in a central place.

[Melanie Sumner]

Trying this out in November 2024, so sharing in case anyone else is having this issue too.

If I don't map the field then it is simply not present in the created Jira issue. It doesn't automatically map anything that I do not explicitly map.

Update: I still have to choose "description" to map it to, but _don't_ check the checkbox next to that. This was the differentiator.