It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JEMH: how not to save reporter user in CC: custom field?

Marketa Dvorackova Jul 19, 2015

Hi,

I am using the addressee processing to get all the CC: people in the "Referent Partecipant" cf. The problem is that also the person sending the mail (aka Reporter) ends up in the list and I need a clean only-cc list of users to be able to send a cc notification with a postfunction.

ADDRESSEE PROCESSING
Addressee HandlingtoCustomField 
JIRA account holders to MultiUser Custom FieldReferent Partecipant 
Assign non jira-user Email to Text CustomFieldReferent CC

I've created a postfunction that cuts the reporter from the CC field, which works great but not on the Create transition.

Is there any setting of the JEMH profile that I've missed? Or if not, any ideas on how to make the create transition post-function work?

Thanks a lot for any help.

1 answer

0 votes
Andy Brook (DEV) Jul 20, 2015

I tried to replicate this but wasn't able to.  You didn't say above what the Non-JIRA Sender Address custom field was, if its the same Referent CC, that's the cause of what you see, it can be a separate single text line custom field.

Please log a support ticket and provide replication steps,

Thanks!

jemh-support@thepluginpeople.com

 

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

2,513 views 6 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you