I have a list of approximately 1300 issues that I need to move from one issue type to another. The problem I have is that some issues have Reporters and Assignees that are Inactive. How do I move these issues and preserve at least the Reporter? (I can find a new assignee, but I'd like to preserve the history of who created the issue.)
We are using Crowd with our JIRA and Crowd is hooked up to our corporate Active Directory. The users are set to not active from Active Directory. I cannot select the checkbox to re-activate the user in Crowd because it's controlled in AD.
Thanks to David from Atlassian Support, we got this figured out.
After moving the issue, need to deactive the directory. I chose to deactivate and remove it from the JIRA connector. This worked beautifully.
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