Issues will be moved automatically in the project based on components

In some cases, new reporter may not know which project shall the issue belong to, however they know by components. Is there any way to do this in JIRA?

1 answer

0 votes
Lenard Lee Atlassian Team Nov 17, 2017

Hi Karen,

You could implement something like this:

1. Create a temporary project for all reporters to report issues which they are unsure belongs to which project. This temporary project would act like a catch-all for reporters who are unsure which project the issue should go to.
2. Use post functions in workflow to "create another issue" in a specific project if it has a specific component. You may need to use multiple post functions here to check for each component.

image.png

To do this, you may want to look into plugins such as Jira Workflow Toolbox which would allow you to apply conditions in a post function.

Best regards,
Lenard

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