Issues not getting displayed when a customfield make hide.

[Bharadwaj Jannu]

I hide a customfield from all screens through field configuration which my project use. It will be hiding correctly on screen and immediately I modify some fields in my issue and do update. Now the issues which were visible earlier not shown in issue navigator.

[Dipti Ranjan Behera · Accepted solution]

@jannu,

please see this query , if it might help you : https://answers.atlassian.com/questions/238266/does-jql-work-for-hidden-text-custom-field-in-jira

[Nic Brough -Adaptavist-]

Could you tell us what the JQL is for the issue navigator?

It sounds like your JQL is selecting issues based on the fields you have hidden, so it makes sense that they'd be dropped.

As an example, if you have a field "colour", your JQL says "colour = red" and then you hide the "colour" field in project X then JQL will be going "oh, well, issue X-123 doesn't have field colour, so it's not selected" - doesn't matter if you've got data for the field already, you've told Jira the field isn't there for that project.

[Bharadwaj Jannu]

hi Nic,

I displayed issues which belong to a particular project in JQL and no other search criteria placed.

[Nic Brough -Adaptavist-]

I'm sorry, that does not tell us anything.

Could you post the JQL you are using?

[Bharadwaj Jannu]

project = OurProject

the above is the query.

[Nic Brough -Adaptavist-]

Ok, now try "project = OurProject and issuetype = X" (where X is a single issue type and the query will return at least one issue)

[Bharadwaj Jannu]

Yes I tried for Bug issue type and issue navigator search yield no issues but there exists 3 issues with Bug type.

[Dipti Ranjan Behera]

@Bharadwaj,

try unhiding the field and remove it from screen. And the associate the field to 'bug' issutype.

on search , the issues will appear.

[Nic Brough -Adaptavist-]

Right, now you need to make sure that the field

a) exists for bugs - check the field context in the list of custom fields

b) is shown for bugs in that project - check the field configuration