Issue view incorrect

[Mike Wells]

Hi there,

I just updated from 6.3.7 to 6.4.6 and the Issue View seems wrong. All items aligned to the left of the screen and some don't seem to have any content, such as the temp part.

issue-view.PNG

[Mike Wells · Accepted solution]

The cause of the problem was found to be Script Runners Script Field. I have a field that renders some HTML to show an image in the Issue View. For some reason this causes the error.

I currently have no solution to the problem, but the cause is understood.

See here for new, specific, question: https://answers.atlassian.com/questions/17903735

[Sean Curtis]

Try a "forced" reload of the page. If on windows, hold Ctrl and hit F5. If on OSX, hold Command, then Shift, then press R.

[Arthur Gonçalves]

Hi Mike,

Does this issue happen on a specific browser or is reproducible when accessing from different browsers, such Chrome, Firefox or IE? If this is restricted to a single browser or computer, please try clearing the cache or accessing from another computer.

As a test, you can also try to access JIRA using a private session on your web browser and attempt to reproduce the problem.

If you still facing problems after the tests mentioned above, we recommend you to log a ticket into Atlassian Support.

-- Arthur Gonçalves

[Mike Wells]

What do you mean by "Private Session"?

[Arthur Gonçalves]

Something like this: https://support.google.com/chrome/answer/95464?hl=en :)