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Is there an issue with JIRA email notifications not being sent to Outlook?

Claims
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January 20, 2020

My team regularly received JIRA ticket email notifications of any activity on a ticket, but as of Friday, Jan 17, we've not received any.  Does anyone know if there is an issue with JIRA or Outlook?  Anyone else experiencing this?  What solutions are there?

1 answer

0 votes
Mohamed Benziane
Community Champion
January 21, 2020

Hello @Claims 

Do you still have the issue ? Can you check the following :

- notification scheme

- use the notification helper

- look at the log

- send an email test

- change in your mail server configuration

 

Hope this helps

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