Is there a way to redirect users to the login page instead of showing them an error message?

Hello Everyone,

Pretty much that. I want the user to make click in a direct issue link but in case her is not logged in to JIRA, redirect her to the login page and after login redirect her to the issue, instead of showing an error/warning message stating that she does not have permission to access that link.

I hope I made my self clear.
Thanks in advance.


1 answer

1 vote
Rachel Wright Community Champion May 30, 2017

Hi Ignacio,

There's a (JIRA Server only) add-on in the Marketplace with a feature that handles redirection when users aren't logged in.  I have not tried this add-on myself, but it's on my personal "to review" list.

It's called "Prevent Anonymous Access" and is found here:

Hope this helps,

Rachel Wright

Thanks for your answer Rachel. I'll give it a try !

Sadly this add-on won't do what I need. I'm looking something to change or avoid the error/warning message that appears when a user trys to access an issue while is not logged in and instead redirect her to the login page.

I don't want the user to see the message "you don't have permission to access the link" I want them to be automatically redirected to the login page instead.

Thanks for your help!.

I am having the same issue with my cloud instance of Confluence. This is really problematic because we're using Confluence to present deliverables to executives. They aren't very tech savvy so this just looks like we didn't set things up correctly. Needless to say, that's not the first impression we want to give them. There must be a fix for this! 

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