Is there a way to generate a report based on issue creation time (HH:MM)?

I'm looking for a way to generate a report showing the number of tickets that were created at each hour throughout the day and display it on a chart.

EazyBI doesn't seem to drill down to the hour and I can't see any gadgets that would do this.

 

Any suggestions appreciated.

2 answers

0 votes

Hello,

You can use Recently Created Issues Report  or Recently Created Issues Gadget. You can read more here:

https://confluence.atlassian.com/jirakb/reporting-in-jira-461504615.html

Thanks Alexey,

Unfortunately the Report doesn't seem to offer an option to display in hours and the Gadget can only go back 10 hours.

I just checked on Jira 7.5. I can choose Hourly in the Period parameter. And I can enter go back in days not in hours

I managed to do this by exporting all Jira issues from 2017 to a CSV, then creating 2 columns:

Ticket: Custom column with 1 as the value in each cell.
Hour: The hour in HH format split from the date/time columns, sorted by descending numbers.

Hour    |  Ticket
13        |    1
14        |    1
14        |    1
15        |    1
15        |    1
etc.

This was plotted this on a line graph with hour along the x-axis and number of tickets on the y-axis, giving us a chart showing the total number of tickets logged at each hour of the day over a 1 year period.

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