Is it possible to query for a spcific issue and open (browse) it immediately?

We are preparing a switch from Mantis to JIRA, but would like to keep all the existing links to the mantis instance within forums and other resources working.

Is there a way to automatically open/browse an issue immediately if the search result of a JQL has only one item?

FYI: we will store the old Mantis ID within a custom field so we are able to query exactly one unique issue.

3 answers

1 accepted

For now we will use the redirect to the search result only.

In future perhaps we'll use the search / lookup via the External issue id, parse the search result, which is given as xml and then redirect to the corrent JIRA issue directly. Should easy to set up for our web admin.

Nevertheless it would be nice if JIRA could have a search parameter to show the issue itself if there is only one result, instead of showing the search results.

0 vote
Timothy Chin Community Champion May 27, 2013

If you use the detail view, you just need to click the returned result.

https://confluence.atlassian.com/display/JIRA/Using+the+Issue+Navigator#UsingtheIssueNavigator-DetailView

In the issue navigator, after you query out the unique issue, you can simply use the shortcut to open/broswer that issue directly.

The shortcut key is: o or Enter

Note: This is only avaiable from JIRA's view issue and issue navigator screens only.

More shortcuts in JIRA, you can have a look at:

https://confluence.atlassian.com/display/JIRA/Using+Keyboard+Shortcuts

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

255 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you