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Is it possible to make the commentary field in a specific screen mask required? Edited


we created a new workflow schema. We created a new workflow and assigned that new workflow to the new workflow schema. We created a new screen; we did not add any field to this new screen so that it contains only the commentary field. We added this new screen to some of the transitions in the new workflow. 

So every time we make a status change (only for some transitions) the new screen mask comes up and shows only the commentary field. How can we request that there must be commentary entered before the user can save/continue?


1 answer

1 accepted

Hi @Stefan , in order to validate it you need on the same transition to have a "Validator". The validator have to verify the following option:

Commentary != empty  (maybe instead of empty is "null")

By doing so, if the commentary is empty it won't allow to continue/complete, so you need to fill it at least with some value.

Hope it helps.

Kind regards.

Well, I am confused. I have a test version of Jira (Cloud) and there I can find that Validator.

But our production version is a server version (8.5.1). There I have not the choice of that validator, the choices of possible validators are less than in the cloud version.

How can I get those validators that are available in the cloud version? There is also a validator called "Field Required Validator" in the cloud version, but that validator is missing in the server version!?


Hi @Stefan 

Yes, in Jira Cloud that option is automatic, Jira Software on Server you gotta need a plugin as per

I personally thought you had it already, so my bad regarding it, but yes, you'll need to buy it in order to do this kind of modification and triggers in Jira Server.

Kind regards.

Thank you for the information.

But your answer let me remember an older question of mine. It was about changing the status of all subtask (manually) by the assignees. And if all subtaks are changed to a specific state (for example "done") automatically change the state of the parent task also to "done". Is that possible with this "JSU Automation Suite for Jira Workflows"?

I have not ever tried this case, but searching by this forum I found a solution in the following reply:

This seems to be your case, just instead of parent is child.

Not sure tho the best plugin to fit all your needs. Better investigate further regarding your needs.

Kind regards.

Thank you very much!

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