Is it possible to change notifications for reporters and watchers?

Is it possible to change message template to send messages with dfferent subjects (in case of you're a reporter or watcher).


before: [JIRA] (ID-7290) Custom Notifications.

after: [JIRA] (ID-7290) Custom Notifications. You are watching it.

1 answer

0 votes

Not without modifying the email templates in the server. Again, what is the user is both a reporter and watcher? What will be the different rules? Those will determine the code.

Yes, i understand i have to modify message template, but the guide is making me frustrating :(. The notification shall say "You are watching it" only if person is a watcher (not assignee, reporter, QA person, etc)

Yes, you have to implement that logic in the templates.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,088 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you