It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

In what status is the issue considered resolved for release?

I added one issue to the release in the status of Done and trying to close a release. But, I see a message that one issue is not solved.

Why? What status should the release issues be?

2 answers

Hello @rkopaev

Have you checked if the issue has a resolution set? Might not be automatically set by moving it to the done status.

Hope that solves your issue! :-)

Hi @rkopaev 

Not all done or closed status means that the issue is resolved. Kindly check the resolution field . The resolution filed will say whether the issue is resolved or still unresolved. You can make this done through workflow of that project. Once you reach the done or closed status. The transition to that status can  be added with post function , where upon the transition the resolution field of the issue will automatically get updated to the desired resolution state.

So you need to check o your workflow and set the desired resolution status. 

Hope this helped you , 

Regards
Haran  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

245 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you