I understand that you are looking for a solution to be able to take an xml file that contains details of issues, and then import these issues into Jira somehow. Unfortunately, Jira Server and Cloud do not offer the native ability to import issues aside from the formats of CSV or JSON. Additionally, in my search of the https://marketplace.atlassian.com site, I was not able to find any publicly available plugins that appear to be able to do this either.
I am curious if perhaps there is a means to convert your existing XML file into one of these other formats, CSV or JSON, and then using the native importers within Jira to complete the process. I came across a site that seems to have some ability to convert between these formats in http://www.convertcsv.com/xml-to-csv.htm Granted I have not personally used this site myself yet, but it appears to have a number of options in order to help you to convert this data.
If this isn't a desirable approach, could you let me know more about the source of this XML file? Is this from a different issue tracker? Or by chance are you referring to the Jira XML backup created by the system (this contains two zipped files entitles.xml and active-objects.xml)? Perhaps if we cannot convert the XML file directly, it might work to try to work backwards to the source of that file and see if we can export in another format from the source.
Please let me know.
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