We created an intermediate task for our issues, "Code verification".
Now the "Created versus Resolved" plugin does not work; only the "Created" line appears positive; the resolved line appears as zero although issues attain "Resolved" status every day.
Ok. it seems that your workflow is not setting a resolution while your issues move into status resolved. The resolved line shows issues with a resolution independent from the status the issue is in.
So you need to set a resolution in your workflow via postfunction within the transition to a status that should have a resolution (like your resolved status).
You need to edit your workflow. Click on a transition where you need to set the resolution. Click on the tab postfunction, click add postfunction, mark "update issue field", click add. Then select Resolution as issue field and a value (e.g. Fixed) for the resolution. Click Add (if neccessary repeat this for other transitions as well) and then publish your draft.
A side question on the same issue:
I have several re-opened and re-resolved issues, The image becomes distorted, obviously because the "FIXED" status needs to be removed when an issue is re-opened? How can I do that?
Ok, that seems to be correct. Well actually the graph could be correct, when you have more issues resolved than created. Since 9th of February (I guess) there have been only 8-10 issues created (reopened does not count) but around 50+ have been resolved - is that correct?
The Jira Software Cloud Team has been busy working on a simple, secure, and reliable way to integrate your build and deployment information from Jenkins with Jira Software Cloud. This means you don’t...
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