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I cannot find the backlog and active sprint option in my project. and also when i try to create a issue it says " i am not able to create new issues because jira application licenses user limit has been extended'
please help me.
how to get back the active sprint option and backlog option on the left panel?
Hi @Gowthami Ramesh ,
welcome to the Atlassian community!
First of all you need to ask to a JIRA Admin to check user limit for JIRA Software module. Probably user limit has been exceed so none can operate on JIRA.
Hope this helps,
Fabio
Thanks Favio. I cannot see even the boards or open any old sprints, if i try to open any completed sprint- it says Sorry, You can't view this page,i have attached the snap for you.
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You need to be a JIRA Admin to check license status for user limit.
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Thanks for the quick response. I will check with my Admin now :)
thanks for your help. have a nice day :)
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You should ensure you have enough licenses. See this article https://confluence.atlassian.com/jirakb/unable-to-create-issues-due-to-exceeded-number-of-licenses-183470129.html
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