I'm trying to merge multiple instances of Jira Cloud in one instance of server to make a backup copy of that server instance with all the info and migrate it to another in Cloud.
The problem is that I can't impport the zip backup file to server.
I've placed it where Jira tells me it has to be and it doesn't read the file and I don't know why.
If someone can help me. I attach some screenshots and maybe there is something that I can't see or I am doing something wrong.
Thanks in advance
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