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I am unable to import csv in jira

when ever im importing csv file into jira its showing error 

"The CSV file you uploaded contains non-ASCII characters. Make sure to set the right encoding."

i searched it in the community and unable to see tools option while saving excel sheet as per previous solution in the community can anyone please let me know what should be done here 

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1 answer

0 votes
Pramodh M Community Leader Jan 09, 2022

Hi @sai chinamuthevi 

Make sure you are editing the file in text editor with CSV format

Thanks,

Pramodh

i'm editing in excel only?

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