How to use the value of a field to put in another field?


Is it possible to retrieve the value of a custom field and put in the summary field?

With a variable? for example : ${fullname} ?

I need to do this for Service Desk.



3 answers

1 accepted

This widget could not be displayed.

- JIRA has some predefined postfunction "Update Issue Field" - maybe this cover your needs

- otherwise try find some existing plugin solution on, eg: JIRA Suite Utilities.

- you can do this by script postfunction, but this required some coding

This widget could not be displayed.

Yes it is possible, just simply use setSummary method on MutableIssue to set value and CustomFieldManager to access value from custom field. But summary accepts string values, so you must convert your custom field value to string, because manager returns object - depends on custom field type return values can be string, number, User class, list of objects etc.

String summary = "Some summary string";

This widget could not be displayed.


And without plugins, it's possible ?

I'm not developper :-)

Thanks a lot !

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

576 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you