How to setup default watchers for Components in JIRA?

Is there a way to setup default watchers for specific components in JIRA? Something like Default CC of Bugzilla. There is a JIRA Components Watcher Plugin, but it's not yet supported for 6.0 and as per the author it may be sometime, so wondering if anyone has done this using some other way.

Basically, what we need is whenever an issue is created and some components are selected, all the default watchers of the component should automatically become watchers of this issue.

3 answers

1 accepted

The solution that works for us is the JIRA Component Watcher add-on.

https://marketplace.atlassian.com/plugins/com.burningcode.jira.plugin.jiracomponentwatcher

Notes:

1. This add-on is not available in JIRA OnDemand

2. The term "Watcher" is a bit of a misnomer with this add-on as it does NOT set the Watchers field associated with an issue. Rather it triggers a Notification Event when an issue is created in order to send an e-mail to the list of users, or groups, that are associated with a Component at the Project level.

A simple method is to create a group email address and add it as a user in JIRA. Then use this user as the Component lead. Also add the component lead to the notification scheme.

So who ever is part of the group email address will receive the email whenever any change happens to issues with those components.

We already have done this to achieve Deafult Assignee functionality, so a new bug gets assigned to a group of folks who are responsible for triaging and then assigning to appropriate engineer. Ideally we want to keep Default CC list separate, but I can see that by merging the 2 lists into one this can work as an alternative. Thanks for the reply!

Actually this solution of merging the default assignee and default cc on components will not work for us, since for the 50-60 components we have there are only a handful of default assignee aliases, but a lot more default CC groups are needed. Ideal would be JIRA should allow us to assign a group as default watchers just like it allows us to set a Component lead.

This question is still open.

We also need the ability to assign a Group of Users to 'watch' a JIRA issue.

Has this been added ?

Thanks,

Tony

I use JIRA Workflow Toolbox and have added a post-function to the Create Issue step on the workflow. Using "Set a Field as a Function of other Fields" and the settings shown in the screen shot works perfectly.

It doesn't have to based on issuetype (we only want to add the watchers on bugs) and could be based on virtually any condition. The %{00125} is the Component Lead and is added to all bugs if a component is selected. See https://bitbucket.org/fcarmario/jira-workflow-toolbox/wiki/Homefor more information.

Unfortunately, this addon is not available for on demand.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

169 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you