How do I make it so when I reference someone in a comment via @soandso, their name will automatically be populated, so I can select and they will receive an email notification?
By default, when a user mention someone in a comment via the alais '@', all possible name will start to appear as you type so that you can choose the intended user. May I know whether you are having a problem when you try to mention someone in the comment? If yes, can you try to mention using '[~' and check if there will be any names appearing?
I had this problem before and the issue was that I didn't have the "Browse Users" Global Permission turned on. SEe how to do this here: https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions
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