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Hey, guys! Is it possible to set assignee based on component Lead while creating issue?
What I mean is when an user creates an issue, then assignee of this issue will be lead of selected component.
An example of list components and their leads can be seen here:
Thanks in advance.
Yes, When you are creating the components you can select the assignee from the same options.
In this case i'm creating the component named "Test", Carlos Aparicio is the Lead and in the last option i'm selecting that default assignee is the Lead of the component.
Hope this helps!
Thanks, Carlos, for your reply!
It works fine when component is created, however I would like to set assignee of issue based on component lead. That is Assignee of issue should be lead of selected component.
That is what Carlos posted - you set the assignee to the component lead (and drop the field off the create screen if you don't want the users to override the "automatic" option)
Nice, but how can I steer the automated assignment when component is changed or added at a later stage on ticket processing?
I mean the ticket is unassigned and then some dispatcher selects a component. It should then automatically assign it to the component lead if setup, right?