How to set a custom field as today's date on transition?

In Atlassian Support system, there is a custom field "first response date".

How do I add such a thing?

My plan with this field is setting first starting progress date when user starts his issue.

1. I added a custom date field.

2. I went to workflow, and found transtion "Start Progress", but I couldn't set such a condition.

Desired condition and action:

On "Start Progress" transition, or on the event of "Add Work-log"

If "Start Date" is EMPTY, set current date at "Start Date".

Thank you!

Best regards,

CJ Lee

2 answers

1 accepted

Accepted Answer
0 votes

Write your custom post function to caoture date and configure at "Start Progress" transition, i done this way

"Writing custom function", did you mean it like programming? or can I do this in JIRA GUI?

Yes, your are correct!

Thank you very much.

However is this the only way? in other words, is this how Atlassian possibly doing it for their customer support system?

Have a great day!

Glad to hear my asnswer helped!!

check my another answer to use the post function which is already exits on atlassian market

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