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1 answer
1 accepted
For your requirement, you could use the Send-Custom Email post-function, i.e. whenever the issue transitions to Done, for example, the custom email is triggered.
And for the template, I have run a basic test using the free survey template available at https://github.com/herbigt/npsmail.
Below is a screenshot of my Send Custom Email configuration:-
Below is a screenshot of the survey mail produced:-
I hope this helps to answer your question. :-)
Thank you and Kind regards,
Ram
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