How to restrict user's access to only one project?


I added two new users, but did not give them access to any projects. However, they are able to get full administrative view of my business projects... which I don't want them to see. 

Can anyone tell me how to prevent this?


3 answers

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Your permission scheme is giving them full admin views, you'll need to amend the permission scheme or the user accounts to remove that access.

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Joe Pitt Community Champion Jun 28, 2017

The most common error is adding the jira-users group to the permission scheme.  JIRA works on a Permit, not Restrict model. You GIVE permissions. You can't deny access. I suggest project roles. It allows the project admin to manage access. 

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Thanks, I only see this on Business Boards. If this is a common error, then I suggest that Atlassian amends this asap. 


Thank you both for your responses. 

Joe Pitt Community Champion Jun 29, 2017

There really isn't a fix. It clearly states how permissions are given and the jira-users group allows people to logon. It often comes up after they've been using JIRA for awhile and decide they don't want everyone to see a new project. The standard best practice security model is only allow access when needed, not give universal access and then restrict. However, this is how too many JIRA admins think. 

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