Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to restore jira software from backup

Hi, 
every week, I create a backup of my JIRA-cloud software systems and Confluence. 

I have two questions:

  1. Before Atlassian got a problem with backup, the backup file of all JIRA was almost 50Gb. Now a backup, that I am creating, has amount 17Gb. Why backup now is smaller?
  2. How can I restore my JIRA from my zip backup file? How can I check it, where I can restore my file for the test?

1 answer

0 votes

We don't know what changed the size of the backup.

To restore it, you need to build another JIRA and Confluence system, of the highest available version, and import the files into them.  Or buy another Cloud account and upload them there.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you