you need to create a transition from closed to whatever open status you want to be able to go to ( some people create a status called "reopened" and others just go back to a status like "in progress" or whatever.
And then check the permissions to be sure the right people have permission to "reopen" the task and you should be able to do it no problem.
What does "does not allow me to create" mean? You have to be an administrator, open up the workflow and edit it. There's two editing modes - a "draft" where you have only limited options (mostly changing transitions) and a "full" edit mode where you can do anything. Which are you in?
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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