It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to move some users from Jira Internal Directory to LDAP?

We have a number of older users in our internal Jira directory which we want to move one by one to LDAP. We do not want to move all our  users on the internal directory. The users whom we want to move have accounts in LDAP with the same username. We are running on Jira 7.6.10 Data Center. Do we just need to remove each user from the Jira internal directory or is it more complicated?

1 answer

Hi @Adam Sterrie - If you order your user directories to place the LDAP user directory above the internal directory than Jira will select the user found in the LDAP user directory preferentially over the internal user directory. 

Hi Michael,

Thanks for the prompt reply.

I think what you suggest will affect all users in the Jira Internal Directory rather than the ones we want to move one at a time. Is this correct?

Regards,

Adam

It will only affect users who are moved to the LDAP directory.  If they haven't yet been moved to the LDAP user directory than Jira will fail to find them in the LDAP directory, but will find them in the internal directory.

Unfortunately, most of the users in the internal directory exist in LDAP but we want to move a subset one by one.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

303 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you