How to make inactive jira-users distinguish form normal users in jira interface?

Jira account managment is a real pain, and switching to LDAP solves only a part of the problem:

  • the user will loose access when his account is disabled by IT - perfect no work for us :)
  • the user can get an account freely if he has an LDAP account

Now the problem is that poeple want to know which users left the company, so they can reassign the bugs to others.

In order to do that currently we **MANUALLY** rename each user that left and add "zzz" prefix to its name.

Is there a solution that would not require manual work?

I am open to alternative solutions, as long they solve this problem.

2 answers

Good question!

Same request have.

We have a similar issue. In OnDemand, we have an open under the General > User Management that is application access. Once we remove the users group from the inactive users, we also remove their access to Jira and Confluence. When looking at the everyone group, anyone without access has left.

I really wish that had the ability to filter or sort on those columns.

Another option is to group call inactive and when you remove them from the users group, add them to this group.

You could also add a property to a user and label that user as Inactive. If you have access to the db, then you could create a query directly in the db to pull all users that have the value that you define as inactive for that property.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,168 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot