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How to list a assignee names whose count is 0 ?

Rana Paul
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 16, 2023

Hi Team, 

I have a rich filter with all the team members name and it list out the number of tickets assigned to member. 

Example - Members name : ABC, DEF, GHI  having 3  tickets each and it will list out 3 as a count against their name.

Now , there is another member named as XYZ who does not have a single ticket assigned to his/her name and in that scenario, his/her name does not reflect in rich filter. 

I want his/her name to list out there and the count shows as 0.


Can you please help me , How to do this ? 


Thanks in Advance



1 answer

0 votes
Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Apr 17, 2023

Hi @Rana Paul -- Welcome to the Atlassian Community!

If you are using the built-in JQL, that is not possible.

JQL helps with issue searching, and if a user has no issues assigned there are no results, and so nothing to report.  Using a marketplace addon for JQL or reporting gadgets (or an automation rule), it would be possible.

Kind regards,

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