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How to list a assignee names whose count is 0 ?

Rana Paul
Rana Paul
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Apr 16, 2023

Hi Team, 

I have a rich filter with all the team members name and it list out the number of tickets assigned to member. 

Example - Members name : ABC, DEF, GHI  having 3  tickets each and it will list out 3 as a count against their name.

Now , there is another member named as XYZ who does not have a single ticket assigned to his/her name and in that scenario, his/her name does not reflect in rich filter. 

I want his/her name to list out there and the count shows as 0.

 

Can you please help me , How to do this ? 

 

Thanks in Advance

 

 

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Bill Sheboy
Bill Sheboy
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Apr 17, 2023

Hi @Rana Paul -- Welcome to the Atlassian Community!

If you are using the built-in JQL, that is not possible.

JQL helps with issue searching, and if a user has no issues assigned there are no results, and so nothing to report.  Using a marketplace addon for JQL or reporting gadgets (or an automation rule), it would be possible.

Kind regards,
Bill

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