How to invalidate cache data including jira user info


I've updated email address for some users from the database.

When I see the user info from user management screen, the changes I've made are not there.

It looks like JIRA might load all the user info into memory for some reason.

How can I invalidate the user information except bouncing JIRA server ???

Thanks in advance



1 answer

1 vote

There are some tricks, but seriously,

  1.  Do not edit the database, always look for a less wrong way to do it
  2. Never edit the database while JIRA is running
  3. Restart it

The script-runner add-on can refresh some of the caches, but I'm not sure users is one of them.  Just book a restart.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

174 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you