Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to import inactive users

I have a JSON import file that has a bunch of content, but the content I'm concerned with is basically structured like this:

{

   "users" : [

      {

         "name" : "OldSystem_johndoe",

         "fullname" : "John Doe",

         "active" : false

      }

   ]

}

But after the JSON import completes, the user is active and is a member of the jira-users group. Why? How can I import inactive users?

2 answers

1 accepted

1 vote
Answer accepted

Hello Benjamin,

the code that you have pasted should work. However we had a bug connected to this functionality ( https://ecosystem.atlassian.net/browse/JIM-1080) - it was fixed in JIM 6.1.0. We are using very similar code piece in our tests. As far as I know it's working correctly. Please make sure that you are using the newest JIM version: https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-importers-plugin

In case it's still not working please let me know by commenting this answer or creating a new issue under JIM project.

Cheers,

Przemek

Our JIRA installation is on version 6.0.7 and JIM 6.1 apparently doesn't support JIRA 6.0. Are we stuck until our JIRA installation is upgraded? Do we have to use some other import mechanism if we want this to work for now?

To the best of my current knowledge - this remains an issue.  I understand it to have been filed as "jiracloud-72606".  See "Import Hierarchical Data to JIRA w/JSON", see my comment of 25 Jul 2019, edited 29 Jul 2019, beginning with "Further discovery - the JSON user load process contains critical bugs...".

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you