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How to hide issue type from Create drop down

Hello all,

I've seen multiple questions like this but no answer for what I'm actually looking for.

I have an issue type that I'm creating using the clone function from scriptrunner during a workflow. Here's the overall process in a nutshell - 

SDLC Workflow > @ transition xyz testing subtask is auto created (testing workflow) > tester finds defect and clicks on CREATE DEFECT > issue type "Defect" is created (with it's own Defect workflow) by pulling some info in from the testing subtask > Defect is linked to testing subtask

These defects should only be created via the testing subtask, but they are also in the Create drop down. How can I hide the issue type from the create drop down?


2 answers

0 votes
Payne Community Leader Mar 14, 2019

Issue types can be limited using a ScriptRunner Behaviour -

We use this approach, and it works nicely.

Thanks Payne, will give it a try and add a response after I do!

@tpay I just tried this script and I'm getting an error here:

import com.atlassian.jira.component.ComponentAccessor



static com.atlassian.jira.issue.IssueFieldConstants.ISSUE_TYPE

Error:  Unexpected token: import @ line 4, column 1.  Can you provide guidance?

0 votes
Joe Pitt Community Leader Mar 14, 2019

You can't. This has been asked many times, but as you've probably seen there are only some workarounds that prevent actually creating the issue. It's been asked about since before I started working in JIRA in 2007 so I don't think it will change. 

Thanks for the response Joseph. Not the answer I was hoping for but at least now I can put the issue to rest.

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