How to get a calculated field when the field is an automated one based on custom fields?


I try to get the get the Priority field (an automated JIRA field) with the following options Critical, High, Medium, Low calculated by the weight on 2 custom fields: Impact and Urgency.

Impact has the following options:



 Urgency has the following options:


 the weight of impact and urgency should automatically determine the Priority following specific rules. For example, a extensive/widespread impact and a critical urgency should result in a Critical priority.

Could you please tell me how and if I can add a calculation script in the Priority whil it's not a custom field?

Thanks a lot


3 answers

0 votes

What scripting add-on are you using to do this?

Hi Melissa,


Were you able to get this to work?  If so - would you be willing to share the approach you ended up taking?  We're trying to accomplish the same thing with our JIRA set-up at Cornell.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,169 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot