Hi,
I try to get the get the Priority field (an automated JIRA field) with the following options Critical, High, Medium, Low calculated by the weight on 2 custom fields: Impact and Urgency.
Impact has the following options:
| 1-Extensive/Widespread |
| 2-Significant/Large |
| 3-Moderate/Limited |
4-Minor/Localized |
Urgency has the following options:
the weight of impact and urgency should automatically determine the Priority following specific rules. For example, a extensive/widespread impact and a critical urgency should result in a Critical priority.
Could you please tell me how and if I can add a calculation script in the Priority whil it's not a custom field?
Thanks a lot
Melissa