How to edit and re-attach an attachment on someone elses issues Edited

I need to know whether I can;

a) download an attachment from someone else's issues -

then edit it, then re-attach it to that same issue.

What access do I need? and does the issue need to be in review on the board?

Someone else tried to edit one of my attachments in an issue 'in review' yesterday and it (the edit) didn't show up.

1 answer

0 votes

A user would need to have the "Create attachments" permissions within a project in order to upload a new attachment. 

As for modifying an existing one, JIRA doesn't quite operate that way. You could upload an attachment that has been modified and has the same name, but JIRA would upload it as a different attachment with the same name. To provide just a single updated copy of the document, one would need to have the "Delete All" permission, remove the original attachment, and then upload the modified version. Keep in mind, removing an attachment will delete it permanently without a backup copy stored somewhere else. 

In terms of being "in review on the board", in general, being in a new status shouldn't affect the ability to upload attachments. 

Hope this helps!

Kian

Which permission is "delete all"?

Or, better still is "delete all" under "developer" permission?

My apologies, the permission would be "Delete all attachments". This allows users to delete attachments that are not their own.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,076 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot