How to disable Whats-New popup for specific users?

Is there a way to disable this Whats New pop-up for specific users? Can anyone provide the DB table and column which stores this disable/enable flag for the popup for a user?

There are some customer we have for whome the links on the Whats-New page are blocked. So we want to block the popup for such users.

I do not want to completely disable the 'JIRA Welcome Plugin' as it is still useful for our regular users.

System Config: JIRA 6.1.9, Oracle Database

Any pointers would be helpful.

-Rahul

1 answer

1 accepted

1 vote
Chris Fuller Atlassian Team Mar 30, 2015

The welcome plugin uses a user preference to indicate that the whatsnew dialog has already been dismissed.  It has the key "jira.user.welcome.dismissed".  There is also a REST endpoint that you can use to set it explicitly, and if you set it to "true" for a given user, then that should suppress the dialog.

There may be some events (like major version upgrades) that will clear this, however.

Chris Fuller Atlassian Team Mar 30, 2015

Ultimately, user preferences are stored in a property set, so at the database level, it would mean two rows: 1. A propertyentry with entity_name='ApplicationUser', entity_id=(SELECT id FROM app_user WHERE lower_user_name='username_in_lowercase'), property_key='jira.user.welcome.dismissed', and propertytype=1 2. A propertynumber with the same ID as the propertyentry and a propertyvalue of 1 for true or 0 for false

Thanks Chris. Can you let me know what is the REST endpoint URL to update another users preference?

Chris Fuller Atlassian Team Mar 30, 2015

As far as I'm aware, there isn't one. User preferences are meant to keep track of... well... that user's preferences. You can change your own preferences using the endpoint at /rest/api/2/mypreferences but fiddling with another user's preferences is not something that was anticipated when that endpoint was created.

Thanks. That is what I thought as well looking at the existing APIs.

Chris Fuller Atlassian Team Mar 30, 2015

The welcome plugin itself also defines a rest endpoint that I think ends up at .../whatsnew/1.0/show and accepts DELETE requests to hide it, but this too updates the preferences for the current user only, not for anybody else.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot