i'm trying to customize the share issue email template. In my case i would like to add the issue description in the email.
I have found a related post
and a raised Jira issue
i have modified the templates but i haven't seen any difference.
Thanx in advance
For a bundled plugin, you need to make changes inside the zip file under WEB-INF/classes folder or else the changes will be overwritten at restart. Are you doing that?
Thanx for the help. I have a small issue with the field. I want to display the description of the issue. I have added the following line in the template:
But in the email body i have the following:
Do i miss something or i haven't declared something in the template?
you have to edit the email templates in jira-share-plugin-6.x.x.jar.
I have tested and it works.
Finally i didn't use the customized templates so i do not know what's going to happen in case of plugin updates or jira upgrades. It's possible in that cases that you have to edit the templates.
Er, that sounds very wrong. You should stop the application, put your changes in and then restart it. Do you mean that all works the first time, but it reverts the next time you restart? Have you taken the plugin apart and rebuilt it correctly? Tried removing the old one completely and making sure there are no copies anywhere?
Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...
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