It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to correct wrong value entered by user in JIRA?

In our workflows, the assignment is done in the first transition via a screen containing <User Picker> fileds for the whole workflow. We don't assign user at each worflow's step. Each <User Picker> field stores the user to assign to a step. During transitioning, post-function update the assignee field.

The project leader is responsible to assign the user to the workflow's step. The project leader has not entered correct users and so assignments will be incorrect. My question is how to correct assignment and the <User Picker> field? I'm a litte bit lost, there are many way to proceed (MySQL queries, modify xml backup file and import it,...). Is there a simple and safe way to do the job?

Thank you in advance,

Hope somebody has a solution to my problem.


3 answers

1 accepted

1 vote
Answer accepted

The easiest way would be to edit the issue and set the user picker fields and assignee correct. Is there something that prohibits this way? Then you would need to give us more information.

1 vote

Those suggestions are vastly overkill. SQL and import/export are hard work, risky, with downtime, and very labour intensive. You just need to edit the issues to correct the fields. If possible use bulk-edit.

As you've probably removed the fields from screens that would allow you to do these updates, you might need to temporarily put the fields back on the "edit" screen.

Thank you for your solutions. You help me to solve my problem.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Apr 09, 2019 in Portfolio for Jira

Portfolio for Jira 3.0 is here!

The wait is over... Portfolio for Jira Server and Data Center 3.0 is now officially here! Platform releases offer Atlassian an opportunity to shift our strategy, make bold predictions about t...

1,324 views 13 25
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you