How to change the status around the workflow

I have a workflow that describes the normal workflow.  However, there are times that users are going to the next step in the workflow prematurely.  How do I reset the status without updating the workflow?

 

For example, normal work flow has "In Progress" which then goes to "Ready for review".  Normally, I don't want a workflow step that allows people to go from "Ready for review" back to "In Progress", but as an admin, I need to do this at times.

2 answers

This widget could not be displayed.

Edit the workflow, going in to find the transition from "ready to review" back to "in progress".  Add a condition to it - probably you want one that says "Only JIRA Admins can do this"

This widget could not be displayed.

Agree with Nic, but also the root problem you have is people going ahead too soon?, so put Conditions and Validators in place so that they only go ahead when they should (although you cannot tackle human error).

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

99 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you