How to change the status around the workflow

I have a workflow that describes the normal workflow.  However, there are times that users are going to the next step in the workflow prematurely.  How do I reset the status without updating the workflow?

 

For example, normal work flow has "In Progress" which then goes to "Ready for review".  Normally, I don't want a workflow step that allows people to go from "Ready for review" back to "In Progress", but as an admin, I need to do this at times.

2 answers

2 votes

Edit the workflow, going in to find the transition from "ready to review" back to "in progress".  Add a condition to it - probably you want one that says "Only JIRA Admins can do this"

Agree with Nic, but also the root problem you have is people going ahead too soon?, so put Conditions and Validators in place so that they only go ahead when they should (although you cannot tackle human error).

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot