I have created a QA assignee field in JIRA , but i don't get email notification when someone assigns the ticket to the QA assignee filed. How to enable the email notification.?
There's no event for assigning users to a custom field. Any custom event you create must be used in a transition instead of the Generic event (unless you're willing to code an event listener).
You could work around this in different ways:
You can send notification when custom field is getting a specific value or transits from null to non-null. Check out our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview
And specifically this messenger template:
SLACK - Notify reporter on issue transition from status A to status B
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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