I have created a QA assignee field in JIRA , but i don't get email notification when someone assigns the ticket to the QA assignee filed. How to enable the email notification.?
There's no event for assigning users to a custom field. Any custom event you create must be used in a transition instead of the Generic event (unless you're willing to code an event listener).
You could work around this in different ways:
You can send notification when custom field is getting a specific value or transits from null to non-null. Check out our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview
And specifically this messenger template:
SLACK - Notify reporter on issue transition from status A to status B
We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs