How to access my account

When registering, I made a mistake and created a new account with the email address, but I needed to create it with the

How to access my account

1 answer

0 votes

If you are not the owner of the email address you entered, there is no way for you to access that account yourself.

It depends on what system you were registering for though as to determine what to do next.  Was this a Jira Server instance?  Or is this a Jira Cloud account?   Either way it might be possible for the site administrator to remove this other account and it is probably just a matter to finding the correct person to direct this request to.

Is there some reason you need to access that specific account?  In most cases like this it would probably just be best to create a new account with the correct address and then inform your site admin of this mistake.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,213 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you