How to I get rid of automatic linking in custom fields?

I have a JIRA project that is used to capture action items for several different meetings. The JIRA key is "AI." Some of the admins who track the meetings don't use the JIRA keys as the tracking keys for their action items. I have one admin who labels her tracking numbers PMB-AI-xxx where xxx is a number. This is causing a problem since JIRA is thinking AI-xxx is a link to a JIRA issue. For example, her number may be PMB-AI-102. There is a highlighed link to AI-102 in her number (which is just a custom text field). How do I prevent this from happening?

See screenshot.

2 answers

You should go to your field configurations an select a different renderer for that field.

My guess ist you are currently using "Wiki Style Renderer" and you should try to use "Default Text Renderer". This should probably do the trick for you...

Hi David,

Tried both renderers. Problem occurs no matter what renderer is selected.

Laura

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 7 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

25 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you