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Our projects allow anyone from any team to create tickets. The problem is they sometimes edit the fix version field when they should not!
- The field is hidden from the Create ticket screen
- Documentation is available but too many users are not following instructions
Is there a simple solution to preventing users from editing the fix version field?
Hi @Bea Tea
What about removing FixVersion from the Edit screen and put it (the field) on a screen that is only used in a transition. Then put a condition on that transition so only select people can see it. The transition could be a loop back to the same status. Have you tried that?
HTH,
KGM
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