How do you restrict users from editing the Fix Version field?

[Bea Tea]

Our projects allow anyone from any team to create tickets. The problem is they sometimes edit the fix version field when they should not!

- The field is hidden from the Create ticket screen

- Documentation is available but too many users are not following instructions

Is there a simple solution to preventing users from editing the fix version field?

[Kristján Geir Mathiesen · Accepted solution]

Hi @Bea Tea 

What about removing FixVersion from the Edit screen and put it (the field) on a screen that is only used in a transition. Then put a condition on that transition so only select people can see it. The transition could be a loop back to the same status. Have you tried that?

HTH,
KGM