How do I restrict email notification content?

Hello, hoping there is an answer to this.

In JIRA, there is the option to receive email notifications every time a comment is added to an issue a user is watching / involved with.

This also relays the content of the comment.

At our company, it is essential we see when comments are added to issues we are on. However, sometimes there is sensitive information in these comments that should not be relayed through unencrypted email.

Is there a way to alter the notification to be "[NAME] has added a comment." and link to the issue only, instead of showing the whole comment in the email notification?

1 answer

0 vote
Brant Schroeder Community Champion Nov 20, 2017

The only think I can think for you to do this would be to customize the email content. This is something you will have to maintain on every upgrade your local instalation and is not accessible in the cloud version, restricted functions.   

You can learn more about that here:

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

475 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you