How can you Update Issue in Jira via Email from mvc?

I am creating an application in mvc that sends an email to JIRA to create an issue. But I also want the issue to be update-able from my application which will then send an email to update the issue. I know that you can add a comment to an issue using its key in the subject.

So can you add the key to the subject and have the body of the email in some format that will allow you're issue to be update (for example: the status of the issue or the description or summary of the issue)?

Are there any open-source plugins that will allow you to do this?

1 answer

This widget could not be displayed.

Hi Ciaran,

I'm unsure about open-source plugins, but Email This Issue is a fairly priced addon and can update issues from incoming emails, also it can execute transitions on them.

Find details here:



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

34 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you