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How can I modify email notification format? Edited

We recently had an update from an older version of JIRA, and found that a lot of settings that we created had been reset. I really want to know what settings or modifications I need to make to edit the format of the email notifications from ticket updates. I tried googling, but did not see a definitive answer. We want it to be less cluttered like in the first picture.

 

Thanks for your help.

 

Baylen

Screen Shot 2019-10-18 at 10.32.29 AM.pngScreen Shot 2019-10-18 at 10.32.52 AM.png

 

1 answer

1 accepted

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Answer accepted

This is solved. We had to turn off batching and it fixed the problem.

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