We have a help desk portal which serves our whole company. Our IT organization and some key users are are the jira-users group. The rest are only in users.
I am unable to @mention any user who is not in the jira-users group, but I often need to @mention regular users. I do not want to add these users to the jira-users group. How can I still @mention them?
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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