We have a help desk portal which serves our whole company. Our IT organization and some key users are are the jira-users group. The rest are only in users.
I am unable to @mention any user who is not in the jira-users group, but I often need to @mention regular users. I do not want to add these users to the jira-users group. How can I still @mention them?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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